Tenancy Support for Housing Associations
Pathway Tenancy Support Ltd is a new, specialist not-for-profit offering tenancy sustainment support to housing associations and registered providers in the North West.
Our support is designed to complement existing housing management and support services, particularly where tenants are experiencing vulnerabilities that place their tenancy at risk. We are open to pilot arrangements so you can assess our service before any longer-term commitment.
How We Support Your Tenants
Practical, person-centred support that complements your existing housing management services.
Early Intervention
Addressing tenancy-related risks before they escalate to enforcement action or eviction proceedings.
Practical Tenancy Sustainment
Hands-on support with rent payments, benefit claims, budgeting, and maintaining tenancy conditions.
Hard-to-Reach Engagement
Building trust with tenants who may be disengaged or difficult to contact through traditional channels.
Service Coordination
Signposting and coordination with local support services to address wider needs affecting tenancy stability.
Safeguarding-Aware Support
Person-centred, trauma-informed approach with robust safeguarding practices throughout.
Flexible Engagement
Tailored support based on the needs of the tenant and the housing provider, with regular progress updates.
Benefits for Registered Providers
Our tenancy sustainment support helps housing associations manage complex cases while maintaining positive relationships with tenants.
- Support to help reduce eviction costs and legal proceedings
- Help to lower void periods and turnover
- Support for complex or vulnerable tenants
- Complement existing housing management services
- Clear outcome reporting for internal monitoring
- Open to pilot arrangements to demonstrate value
Flexible Referral Options
Referrals can be made directly by housing officers, tenancy sustainment teams, or neighbourhood managers. We offer flexible engagement based on the needs of the tenant and your organisation.
- Single case referrals for specific tenants
- Ongoing partnership arrangements
- Spot purchase or commissioned services
Work With Us
Contact us to discuss how Pathway Tenancy Support can help your tenants sustain their tenancies and reduce eviction risk.