Tenancy Support for Housing Associations
Pathway Tenancy Support Ltd works with housing associations and registered providers to help tenants sustain their tenancies and reduce the risk of eviction.
Our support is designed to complement existing housing management and support services, particularly where tenants are experiencing vulnerabilities that place their tenancy at risk.
How We Support Your Tenants
Practical, person-centred support that complements your existing housing management services.
Early Intervention
Addressing tenancy-related risks before they escalate to enforcement action or eviction proceedings.
Practical Tenancy Sustainment
Hands-on support with rent payments, benefit claims, budgeting, and maintaining tenancy conditions.
Hard-to-Reach Engagement
Building trust with tenants who may be disengaged or difficult to contact through traditional channels.
Service Coordination
Signposting and coordination with local support services to address wider needs affecting tenancy stability.
Safeguarding-Aware Support
Person-centred, trauma-informed approach with robust safeguarding practices throughout.
Flexible Engagement
Tailored support based on the needs of the tenant and the housing provider, with regular progress updates.
Benefits for Registered Providers
Our tenancy sustainment support helps housing associations manage complex cases while maintaining positive relationships with tenants.
- Reduced eviction costs and legal proceedings
- Lower void periods and turnover
- Improved rent collection rates
- Support for complex or vulnerable tenants
- Complement existing housing management services
- Clear outcome reporting for internal monitoring
Flexible Referral Options
Referrals can be made directly by housing officers, tenancy sustainment teams, or neighbourhood managers. We offer flexible engagement based on the needs of the tenant and your organisation.
- Single case referrals for specific tenants
- Ongoing partnership arrangements
- Spot purchase or commissioned services
Work With Us
Contact us to discuss how Pathway Tenancy Support can help your tenants sustain their tenancies and reduce eviction risk.