Tenancy Sustainment and Homelessness Prevention in the North West

Practical, hands-on support to help vulnerable adults keep their homes, reduce rent arrears, and prevent homelessness across the North West.

Pathway Tenancy Support Ltd is a newly established not-for-profit founded by housing professionals with over a decade of combined frontline experience. We partner with councils, housing associations, and landlords to resolve tenancy problems before they lead to eviction.

Who We Work With

Pathway Tenancy Support Ltd is building partnerships with local authorities, housing associations, and community organisations across the North West.

We are a new service, and we are actively seeking referral partners who want practical, responsive tenancy sustainment support for their tenants and clients. We are open to pilot arrangements so partners can see the quality of our work firsthand.

We welcome referrals from:

Local authority Housing Options teams
Housing associations and registered providers
Private landlords and letting agents
Charities and support organisations

We are currently accepting referrals and are happy to discuss pilot arrangements with new partners.

Our Tenancy Support Services

Practical housing support designed to prevent homelessness and help vulnerable adults maintain stable tenancies across the North West.

Tenancy Sustainment Support

We help individuals keep their homes through practical, person-centred support that addresses the root causes of tenancy breakdown.

Homelessness Prevention

Early intervention to resolve housing risks before crisis point, reducing demand on statutory services.

Rent Arrears and Benefits Support

Expert help with Universal Credit, Housing Benefit, budgeting, and arrears repayment plans to stabilise rent accounts.

Landlord and Housing Advocacy

We act as a single point of contact between tenants, landlords, and local authorities to resolve issues quickly.

Housing Case Management

Structured casework with clear goals, regular reviews, and outcome reporting for commissioners and referrers.

Why Choose Pathway Tenancy Support

What makes us different from other housing support providers in the North West.

Fast Response

We aim to contact new referrals within 48 hours

Trauma-Informed

Person-centred, compassionate approach

Sector Experience

Founded by professionals with years of frontline housing experience

Collaborative

We work closely with your existing teams and services

Clear Communication

Regular updates to all stakeholders

Transparent

New service, experienced people, open to pilot partnerships

Our Intended Impact

Pathway Tenancy Support Ltd aims to prevent avoidable homelessness by supporting vulnerable adults to sustain their tenancies.

Our work focuses on:

  • Stabilising tenancies at risk of breakdown
  • Supporting engagement with landlords and local services
  • Reducing repeat presentations to Housing Options teams
  • Promoting long-term tenancy sustainment

As a developing service, impact will be monitored through tenancy outcomes, engagement measures, and feedback from referral partners as the service grows.

Professional, Transparent, and Compliant

We meet the highest standards of safeguarding, data protection, and professional practice.

Enhanced DBS Checked

All staff on Update Service

ICO Registered

Reg: 00012761619

GDPR Compliant

Data protection assured

Fully Insured

Public liability & professional indemnity

Ready to Make a Referral?

Contact us today to discuss how we can support your tenants, clients, or organisation with tenancy sustainment and homelessness prevention.

Built with v0