For Councils & Commissioners

Your Homelessness Prevention Partner

A trusted delivery partner for local authorities and housing options teams across the North West.

We provide tenancy sustainment and homelessness prevention support that reduces statutory demand, improves outcomes for vulnerable residents, and delivers measurable value for commissioners.

Who We Work With

We partner with a range of statutory and commissioned services to deliver effective homelessness prevention.

  • Local authority housing departments
  • Housing options and homelessness prevention teams
  • Commissioning and procurement managers
  • Temporary accommodation teams
  • Adult social care teams
  • Mental health and complex needs services

Our Role in Homelessness Prevention

We provide intensive, person-centred tenancy support that addresses the root causes of housing instability. Our work sits within the prevention space, intervening before crisis point to:

  • Prevent homelessness applications
  • Reduce repeat presentations
  • Support successful tenancy move-on
  • Stabilise temporary accommodation placements

Why We're a Strong Delivery Partner

Effective support that reduces pressure on your teams and delivers measurable outcomes.

Homelessness Prevention

We intervene early to resolve tenancy issues before they result in homelessness presentations, reducing demand on your statutory services.

Reduce Caseload Pressure

By providing intensive support to complex cases, we free up your housing officers to focus on other priorities.

Fast Response

We contact new referrals within 48 hours and provide regular progress updates throughout the case.

Multi-Agency Working

We work collaboratively with your teams, landlords, and other agencies to achieve sustainable outcomes.

Outcome Reporting

Clear, measurable outcome data for commissioners including tenancy sustainment rates and arrears reduction.

Safeguarding Compliant

All staff are DBS-checked, trained in safeguarding, and follow trauma-informed practice principles.

Outcome Reporting & Data

We track and report on key outcomes to demonstrate value and support commissioning decisions.

85%
Tenancy Sustainment Rate
Cases resulting in maintained tenancy
48hrs
Response Time
From referral to first contact
£2,400
Average Arrears Reduced
Per supported case
92%
Benefit Claim Success
For eligible service users

Safeguarding & Compliance

We meet the highest standards of safeguarding, data protection, and professional practice.

Enhanced DBS

All staff on Update Service

ICO Registered

Reg: 00012761619

GDPR Compliant

Robust data protection policies

Fully Insured

Public liability & professional indemnity

Safeguarding Trained

Adult safeguarding best practice

Trauma-Informed

Person-centred approach

Referral Pathway

A clear, structured process from referral to successful case closure.

1

Submit Referral

Complete our online referral form with client details and consent.

2

Initial Contact

We contact the client within 48 hours to introduce our service.

3

Assessment

We complete a full housing needs assessment and agree a support plan.

4

Active Support

Regular visits, advocacy, and practical support to stabilise the tenancy.

5

Progress Updates

Regular reporting on case progress and outcomes to referrers.

6

Case Closure

Planned exit with clear sustainability measures in place.

Ready to Discuss a Partnership?

Contact us to discuss how Pathway Tenancy Support can support your homelessness prevention strategy.